Privacy Policy

This privacy policy applies to all users of the 7 u777 platform. When you use our website, create an account, or use any of our services, you are considered to have agreed to the terms of this policy.

7 u777 is a trusted online gaming and betting platform for users in Bangladesh. We believe that protecting user privacy is a core part of our responsibility. This policy has been created so you can know with complete transparency — when, why, and how your information is processed.

Reading our Terms and Conditions together with this privacy policy will give you a clear understanding of the platform's overall policy framework. In case of any conflict, the provisions of the privacy policy will apply.

The 7 u777 platform collects the following types of information:

2.1 Identity Information

• Full name and date of birth
• Mobile number and email address
• Username and password created by the user (stored in encrypted form)
• National ID card or passport details (when required for identity verification)

2.2 Financial Information

• Account numbers provided for bKash, Nagad, Rocket, or bank transfer
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Technical Information

• IP address and device type
• Browser type and operating system
• Approximate information about the time and location of access to the platform
• Cookie and session data

2.4 Gaming Activity Information

• Play history, bets, and results
• Bonus claim records
• Game preferences and usage patterns

7 u777 collects user information in the following ways:

3.1 Directly from You

We collect information you provide directly when registering an account, logging in, adding a payment method, contacting the support team, or filling out a form.

3.2 Through Automated Technologies

When you visit our site, cookies, log files, and similar technologies automatically collect certain technical information. This information is used to improve site functionality and ensure security.

3.3 Through Payment Processors

When a transaction is completed via bKash, Nagad, Rocket, or bank transfer, the relevant payment service provider shares the necessary transaction confirmation information with us.

Collected information is used only for the following purposes:

• To create, manage, and verify accounts
• To complete deposits, withdrawals, and other financial transactions
• To prevent fraudulent activity, money laundering, and other illegal conduct
• To communicate with users about important matters — such as transaction confirmations and security alerts
• To personalise the platform experience — by analysing game preferences and usage patterns
• To comply with applicable legal obligations
• For technical development of the platform and bug fixes
• To identify unusual usage patterns as part of responsible gaming efforts

7 u777 uses industry-standard technologies to ensure the security of your information. All data transmission on our platform is protected by SSL encryption, and stored data is secured with strong encryption algorithms.

5.1 Security Measures

• Data transmission secured via SSL/TLS encryption
• Account passwords stored in hashed and salted form
• Firewalls and intrusion detection systems to prevent unauthorised access
• Regular security audits and vulnerability assessments
• Role-based permission system for controlling data access

5.2 Data Retention Period

All information is retained while the account remains active. Even after an account is closed, relevant information may be kept for a specified period to meet legal obligations and financial audit requirements. Once that period has passed, information is securely deleted or anonymised.

7 u777 never sells or rents your personal information to third parties. However, limited information may be shared in the specific situations below:

6.1 Service Provider Partners

Only the necessary information is shared with trusted service partners for payment processing, identity verification, and managing technical infrastructure. These partners operate under strict confidentiality agreements and may not use the information they receive for any other purpose.

6.2 Legal Authorities

We are legally obligated to provide information in response to a court order or a lawful request from a government authority under applicable law in Bangladesh. In such cases, only the minimum information required is provided.

6.3 Fraud Prevention

Information may be shared with security agencies when needed to investigate serious fraud or financial crime.

6.4 Business Restructuring

If the ownership or structure of 7 u777 ever changes, user information may be transferred to the new operator. In that case, the obligations under this privacy policy will continue to apply, and users will be notified in advance.

Cookies and similar tracking technologies are used on the 7 u777 website. These technologies store small data files in your browser session.

7.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions, security verification, and basic functionality — these cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings, such as language selection.
• Analytics Cookies: Used to generate statistics on site usage — this information is collected in anonymised form.

7.2 Cookie Controls

You can accept or reject cookies in your browser settings. However, please note that disabling essential cookies may affect the core functionality of the platform and you may have difficulty logging in or completing transactions.

As a user of the 7 u777 platform, you have the following rights over your own information:

8.1 Right to Access

You can request at any time to find out what information 7 u777 holds about you.

8.2 Right to Rectification

If your profile contains incorrect or irrelevant information, you can apply to have it corrected. Some information can be changed directly from account settings; for changes to identity-related information, you will need to contact the support team.

8.3 Right to Erasure

After closing your account, you can request that your information be deleted. However, information that must be retained to meet legal obligations will be kept for the required period.

8.4 Right to Restrict Processing

In certain circumstances, you can request that the processing of your information be restricted — for example, while a dispute about the accuracy of the information is ongoing.

8.5 How to Exercise Your Rights

To exercise any right, contact our support team by email. We generally respond within 30 business days.

7 u777 is an adults-only platform. The minimum age to use all our services is 21.

We do not knowingly collect information from anyone under the age of 21. Age is verified at the time of account registration, and if any attempt to create an account by a minor is detected, it is immediately cancelled and all related information is deleted.

Our Responsible Gaming Policy describes in detail the steps we take to protect minors. If parents or guardians suspect their child is using the platform, they can contact our support team directly.

7 u777 reserves the right to update this privacy policy from time to time. If significant changes are made to the policy, a notification will be sent to the registered email address or mobile number.

A revised policy takes effect from its publication date. Continuing to use the platform after changes have been made will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

To learn more about us or to understand the platform's overall goals and values, you can read our About Us page.

If you have any questions, comments, or requests regarding your information or this privacy policy, please contact us directly. Our support team is available seven days a week, twenty-four hours a day, and ready to respond in both Bengali and English.

For general questions, visit our FAQ page — it contains answers to many questions about accounts, payments, and privacy.